Manager, Business Analysis & Testing (Operations - Claims) - Hong Leong Assurance

Join Hong Leong Assurance as a Manager, Business Analysis & Testing (Operations - Claims) and lead a dynamic team in optimizing our claims processes through cutting-edge business analysis and rigorous testing methodologies.

In this pivotal role, you will be responsible for driving innovation and efficiency in our claims operations, ensuring seamless and accurate processing from start to finish. Located in the vibrant city of Denpasar, Bali, you will have the opportunity to work in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Lead a team of business analysts and testers to develop and implement effective claims processes.
• Conduct thorough business analysis to identify opportunities for process improvement and cost reduction.
• Design and execute rigorous testing methodologies to ensure the accuracy and reliability of claims data.
• Collaborate with cross-functional teams to integrate business analysis and testing into our claims operations.
• Monitor and analyze claims data to identify trends and areas for improvement.
• Develop and maintain comprehensive documentation for claims processes and testing methodologies.
• Provide strategic recommendations to senior management to enhance claims operations.
• Ensure compliance with industry regulations and internal policies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of experience in business analysis and testing, with at least 3 years in a management role.
• Proven experience in optimizing claims processes and ensuring data accuracy.
• Strong knowledge of business analysis tools such as JIRA, Confluence, and Microsoft Office Suite.
• Proficiency in testing tools like Selenium, JMeter, and Postman.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is a plus.
• Excellent communication and leadership skills.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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